Check your issue
Use the Quick Checker below for a preliminary indication of whether the issue may qualify for warranty review.
Estimated delivery is 12–15 business days after dispatch, plus 2 business days for preparation (14–17 business days from order placement). Weekends and U.S. federal holidays are excluded; carrier delays may affect arrival.
Individual serial number
Every TAG Heuer timepiece purchased from VOLICES comes with its own unique serial number. Use your serial number and warranty card details on TAG Heuer's official website to register your watch and review available warranty information.
TAG Heuer registration & warranty →VOLICES TAG HEUER CARE
Your Tag Heuer is supplied with its original Tag Heuer warranty card and applicable manufacturer documentation. VOLICES can help with warranty-registration questions, documentation and the next service step if a problem develops.
HOW WARRANTY SUPPORT WORKS
Use the Quick Checker below for a preliminary indication of whether the issue may qualify for warranty review.
Open a Warranty Support request with your VOLICES order number, Tag Heuer reference and a description of the issue.
We review the request, guide the next service route and help coordinate service when appropriate.
PRELIMINARY COVERAGE CHECK
Select the issue and purchase period to receive a preliminary indication.
This checker is informational only and is not a warranty approval. Final eligibility depends on applicable warranty terms, purchase documentation, cause of the issue and inspection results.
TAG HEUER WARRANTY DOCUMENTATION
Your watch is supplied with its original Tag Heuer warranty card and applicable manufacturer documentation included with the package.
If you need help understanding registration or service information, submit your VOLICES order number and our team will guide you.
Manufacturer warranty service remains subject to Tag Heuer's own eligibility, documentation and service-network requirements.
COVERAGE GUIDE
IF LOCAL SERVICE CANNOT ASSIST
Contact us first.Send your order number, model/reference and a clear description of the issue.
We review the service route.Depending on the issue, we may guide you toward an appropriate manufacturer or local-service option.
If that route cannot assist.VOLICES may authorize the watch to be sent to us so we can coordinate inspection or service on your behalf.
Service before chargeable work.If the issue is not covered and a paid repair is available, an estimate can be provided before chargeable work is authorized.
BEFORE SENDING YOUR WATCH
Open a Warranty Support request first. If a return is required, VOLICES will provide the return/service authorization and shipping instructions. Sending a watch without prior authorization may delay identification and service.
Diseñado para un rendimiento de alta velocidad, el cronógrafo TAG Heuer Fórmula 1 CAZ2012.BA0970 combina una esfera gris cepillada con rayos de sol con detalles en rojo fuego, un bisel taquimétrico de cerámica negra y un distintivo brazalete de acero y cerámica. Su movimiento automático Calibre 16 brinda el verdadero rendimiento de un cronógrafo mecánico a una audaz caja de 44 mm.
La esfera gris lleva tres registros de cronógrafo negros, índices luminosos aplicados y detalles de sincronización de color rojo brillante para una legibilidad inmediata. El contador de 30-minutos a la 12, el segundero a las 9h y el contador de 12-horas a las 6h se equilibran con una ventanilla de fecha a las 3h.
El movimiento automático Calibre 16 de TAG Heuer late a 28,800 vibraciones por hora y proporciona aproximadamente 48 horas de reserva de marcha. Las funciones incluyen horas, minutos, cuartos de segundo del cronógrafo, un contador de 30-minutos, un contador de 12-horas y fecha.
La caja de acero inoxidable pulido y cepillado está protegida por un cristal de zafiro resistente a los arañazos y enmarcada por un bisel taquimétrico fijo de acero y cerámica negra. Una corona atornillada y un fondo de caja de acero macizo ayudan a ofrecer 200 metros de resistencia al agua. El brazalete BA0970 combina eslabones exteriores de acero con eslabones centrales de cerámica negra pulida y se cierra con un cierre desplegable con pulsador.
Listado específico de referencia: CAZ2012.BA0970. La esfera gris de tres registros, los detalles en rojo, el bisel taquimétrico de cerámica negra y los eslabones centrales de cerámica negra corresponden a este modelo exacto.
FREE Regular Shipping — 12–15 business days after dispatch
Complimentary U.S. shipping. Orders are generally prepared within 2 business days. Shipping takes an estimated 12–15 business days after dispatch, for a total estimate of 14–17 business days from order placement. Live estimated delivery dates are shown above.
Delivery windows are estimates based on business days. Weekends and U.S. federal holidays are excluded; order verification, destination, or carrier delays may affect arrival. Returns are accepted within 30 days subject to our return policy.
Every Tag Heuer sold by VOLICES is inspected for authenticity, condition, serial/reference consistency, and package completeness before dispatch.
Your watch is supplied with its original Tag Heuer warranty card and applicable documentation. For registration assistance or service support, please use the TAG HEUER WARRANTY & SUPPORT section above.
VOLICES remains available to help coordinate the next step if warranty or service assistance is needed.