Check your issue
Use the Quick Checker below for a preliminary indication of whether the issue may qualify for warranty review.
Estimated delivery is 12–15 business days after dispatch, plus 2 business days for preparation (14–17 business days from order placement). Weekends and U.S. federal holidays are excluded; carrier delays may affect arrival.
VOLICES SEIKO CARE
Your Seiko is supplied with its original Seiko warranty card and applicable manufacturer documentation. VOLICES can help with warranty-registration questions, documentation and the next service step if a problem develops.
HOW WARRANTY SUPPORT WORKS
Use the Quick Checker below for a preliminary indication of whether the issue may qualify for warranty review.
Open a Warranty Support request with your VOLICES order number, Seiko reference and a description of the issue.
We review the request, guide the next service route and help coordinate service when appropriate.
PRELIMINARY COVERAGE CHECK
Select the issue and purchase period to receive a preliminary indication.
This checker is informational only and is not a warranty approval. Final eligibility depends on applicable warranty terms, purchase documentation, cause of the issue and inspection results.
SEIKO WARRANTY DOCUMENTATION
Your watch is supplied with its original Seiko warranty card and applicable manufacturer documentation included with the package.
If you need help understanding registration or service information, submit your VOLICES order number and our team will guide you.
Manufacturer warranty service remains subject to Seiko's own eligibility, documentation and service-network requirements.
COVERAGE GUIDE
IF LOCAL SERVICE CANNOT ASSIST
Contact us first.Send your order number, model/reference and a clear description of the issue.
We review the service route.Depending on the issue, we may guide you toward an appropriate manufacturer or local-service option.
If that route cannot assist.VOLICES may authorize the watch to be sent to us so we can coordinate inspection or service on your behalf.
Service before chargeable work.If the issue is not covered and a paid repair is available, an estimate can be provided before chargeable work is authorized.
BEFORE SENDING YOUR WATCH
Open a Warranty Support request first. If a return is required, VOLICES will provide the return/service authorization and shipping instructions. Sending a watch without prior authorization may delay identification and service.
O Seiko Prospex SPB240J1 é uma reinterpretação moderna Boutique Exclusive do icônico mergulhador 1968 da Seiko. Seu rico mostrador marrom sunray, moldura unidirecional preta e detalhes quentes em tom rosa dourado conferem ao relógio um caráter distinto de herança, ao mesmo tempo que mantém a durabilidade profissional esperada da linha Prospex.
Dentro está o da Seiko Calibre 6R35, um movimento mecânico automático com capacidade de corda manual e aproximadamente 70-hora de reserva de energia. A caixa e a pulseira em aço inoxidável de 42 mm apresentam o revestimento superduro da Seiko, enquanto um cristal de safira com revestimento interno antirreflexo protege o mostrador e melhora a legibilidade.
Projetado como um verdadeiro mergulhador, o SPB240J1 apresenta uma coroa e fundo da caixa rosqueados, uma luneta giratória unidirecional, LumiBrite nos ponteiros e índices e 200 m / 20 barra de resistência à água.
Formato da caixa: Rodada
FREE Regular Shipping — 12–15 business days after dispatch
Complimentary U.S. shipping. Orders are generally prepared within 2 business days. Shipping takes an estimated 12–15 business days after dispatch, for a total estimate of 14–17 business days from order placement. Live estimated delivery dates are shown above.
Delivery windows are estimates based on business days. Weekends and U.S. federal holidays are excluded; order verification, destination, or carrier delays may affect arrival. Returns are accepted within 30 days subject to our return policy.
Every Seiko sold by VOLICES is inspected for authenticity, condition, serial/reference consistency, and package completeness before dispatch.
Your watch is supplied with its original Seiko warranty card and applicable documentation. For registration assistance or service support, please use the SEIKO WARRANTY & SUPPORT section above.
VOLICES remains available to help coordinate the next step if warranty or service assistance is needed.