Check your issue
Use the Quick Checker below for a preliminary indication of whether the issue may qualify for warranty review.
Estimated delivery is 12–15 business days after dispatch, plus 2 business days for preparation (14–17 business days from order placement). Weekends and U.S. federal holidays are excluded; carrier delays may affect arrival.
Individual serial number
Every TAG Heuer timepiece purchased from VOLICES comes with its own unique serial number. Use your serial number and warranty card details on TAG Heuer's official website to register your watch and review available warranty information.
TAG Heuer registration & warranty →VOLICES TAG HEUER CARE
Your Tag Heuer is supplied with its original Tag Heuer warranty card and applicable manufacturer documentation. VOLICES can help with warranty-registration questions, documentation and the next service step if a problem develops.
HOW WARRANTY SUPPORT WORKS
Use the Quick Checker below for a preliminary indication of whether the issue may qualify for warranty review.
Open a Warranty Support request with your VOLICES order number, Tag Heuer reference and a description of the issue.
We review the request, guide the next service route and help coordinate service when appropriate.
PRELIMINARY COVERAGE CHECK
Select the issue and purchase period to receive a preliminary indication.
This checker is informational only and is not a warranty approval. Final eligibility depends on applicable warranty terms, purchase documentation, cause of the issue and inspection results.
TAG HEUER WARRANTY DOCUMENTATION
Your watch is supplied with its original Tag Heuer warranty card and applicable manufacturer documentation included with the package.
If you need help understanding registration or service information, submit your VOLICES order number and our team will guide you.
Manufacturer warranty service remains subject to Tag Heuer's own eligibility, documentation and service-network requirements.
COVERAGE GUIDE
IF LOCAL SERVICE CANNOT ASSIST
Contact us first.Send your order number, model/reference and a clear description of the issue.
We review the service route.Depending on the issue, we may guide you toward an appropriate manufacturer or local-service option.
If that route cannot assist.VOLICES may authorize the watch to be sent to us so we can coordinate inspection or service on your behalf.
Service before chargeable work.If the issue is not covered and a paid repair is available, an estimate can be provided before chargeable work is authorized.
BEFORE SENDING YOUR WATCH
Open a Warranty Support request first. If a return is required, VOLICES will provide the return/service authorization and shipping instructions. Sending a watch without prior authorization may delay identification and service.
TAG Heuer Aquaracer Calibre 5 Automatic 43 mm — WAY201A.BA0927
The TAG Heuer Aquaracer WAY201A.BA0927 combines professional dive-watch capability with a distinctive black-and-steel design. Its 43 mm stainless-steel case frames a horizontally striped black dial, a black ceramic 12-facet dive bezel and a full stainless-steel BA0927 bracelet. Bright yellow details on the central seconds hand and lower dial bring instant recognition without compromising the clean three-hand layout.
The Swiss-made TAG Heuer Calibre 5 is a self-winding mechanical movement operating at 28,800 vibrations per hour (4 Hz), with an approximate power reserve of 38 hours. It displays hours, minutes, central seconds and a quick-set date. This reference is a pure three-hand automatic diver: it has no chronograph subdials, chronograph pushers or GMT hand.
The unidirectional rotating bezel has TAG Heuer’s characteristic 12-facet form, a black ceramic insert, a clearly engraved 60-minute scale and a luminous triangle at 12 o’clock. A scratch-resistant sapphire crystal with anti-reflective treatment protects the dial. The screw-down crown, solid screw-down steel caseback and 300-metre / 1,000-foot water-resistance rating support serious water use, while the luminous hands and applied indexes remain easy to read in low light.
Horizontal grooves give the black dial its nautical texture. The TAG Heuer shield and AQUARACER signature sit below 12 o’clock, while yellow CALIBRE 5 and 300 m / 1000 ft details highlight the lower dial. The slim central seconds hand carries a yellow tip. At 3 o’clock, a prominent cyclops magnifier enlarges the white date display for fast reading.
The reference-specific BA0927 bracelet uses a full stainless-steel three-link construction with fine-brushed and polished finishing. It closes with a secure steel folding safety clasp with push-buttons and a diver-extension system. There are no rubber components or contrasting ceramic center links.
Case Shape: Round
FREE Regular Shipping — 12–15 business days after dispatch
Complimentary U.S. shipping. Orders are generally prepared within 2 business days. Shipping takes an estimated 12–15 business days after dispatch, for a total estimate of 14–17 business days from order placement. Live estimated delivery dates are shown above.
Delivery windows are estimates based on business days. Weekends and U.S. federal holidays are excluded; order verification, destination, or carrier delays may affect arrival. Returns are accepted within 30 days subject to our return policy.
Every Tag Heuer sold by VOLICES is inspected for authenticity, condition, serial/reference consistency, and package completeness before dispatch.
Your watch is supplied with its original Tag Heuer warranty card and applicable documentation. For registration assistance or service support, please use the TAG HEUER WARRANTY & SUPPORT section above.
VOLICES remains available to help coordinate the next step if warranty or service assistance is needed.