CUSTOMER CARE
Contact VOLICES
Questions about a watch, an existing order, shipping or returns? Our customer care team is here to help.
01
Product & Availability
Questions about a model, SKU, availability or product details.
02
Order Assistance
For an existing order, have your order number ready so we can assist faster.
GET IN TOUCH
Send us a message.
Complete the form and a member of our customer care team will assist you.QUICK ANSWERS
Frequently asked questions.
SHIPPING
How long does shipping take?
Express shipping typically takes 2–4 business days. Standard free shipping typically takes 7–10 business days, depending on destination and carrier.
RETURNS
What is your return policy?
VOLICES offers a 30-day return window. Returned items must meet the conditions stated in our return policy.
VIEW RETURN POLICY →AUTHENTICITY
Are the watches authentic?
VOLICES sells authentic timepieces. Product identity and condition are reviewed before shipment.
WARRANTY
How do I request warranty help?
Send your order number, model or SKU and a description of the issue through the form above so our team can assist.
AUTHENTICITY GUARANTEEDSECURE CHECKOUT30-DAY RETURNSCUSTOMER SUPPORT