Check your issue
Use the Quick Checker below for a preliminary indication of whether the issue may qualify for warranty review.
Shipping options, charges, and delivery estimates are shown at checkout.
VOLICES SEIKO CARE
Your Seiko is supplied with its original Seiko warranty card and applicable manufacturer documentation. VOLICES can help with warranty-registration questions, documentation and the next service step if a problem develops.
HOW WARRANTY SUPPORT WORKS
Use the Quick Checker below for a preliminary indication of whether the issue may qualify for warranty review.
Open a Warranty Support request with your VOLICES order number, Seiko reference and a description of the issue.
We review the request, guide the next service route and help coordinate service when appropriate.
PRELIMINARY COVERAGE CHECK
Select the issue and purchase period to receive a preliminary indication.
This checker is informational only and is not a warranty approval. Final eligibility depends on applicable warranty terms, purchase documentation, cause of the issue and inspection results.
SEIKO WARRANTY DOCUMENTATION
Your watch is supplied with its original Seiko warranty card and applicable manufacturer documentation included with the package.
If you need help understanding registration or service information, submit your VOLICES order number and our team will guide you.
Manufacturer warranty service remains subject to Seiko's own eligibility, documentation and service-network requirements.
COVERAGE GUIDE
IF LOCAL SERVICE CANNOT ASSIST
Contact us first.Send your order number, model/reference and a clear description of the issue.
We review the service route.Depending on the issue, we may guide you toward an appropriate manufacturer or local-service option.
If that route cannot assist.VOLICES may authorize the watch to be sent to us so we can coordinate inspection or service on your behalf.
Service before chargeable work.If the issue is not covered and a paid repair is available, an estimate can be provided before chargeable work is authorized.
BEFORE SENDING YOUR WATCH
Open a Warranty Support request first. If a return is required, VOLICES will provide the return/service authorization and shipping instructions. Sending a watch without prior authorization may delay identification and service.
The Seiko Presage Cocktail Time SRPD37J1 “Mockingbird” combines Japanese mechanical watchmaking with the distinctive styling of the Presage Cocktail Time collection. Its deep emerald-green textured dial is accented by polished silver-tone markers and a gold-tone seconds hand, paired with a stainless-steel case and brown leather strap.
Powered by Seiko’s 4R35 automatic calibre, the watch supports manual winding, stop-seconds functionality and an approximate 41-hour power reserve. A box-shaped Hardlex crystal, date display, see-through screw case back and 5 bar water resistance complete the design.
| Brand | Seiko |
| Collection | Presage Cocktail Time |
| Model / SKU | SRPD37J1 |
| Nickname | Mockingbird |
| Style | Automatic Dress Watch |
| Gender | Male / Men |
| Age Group | Adult |
| Movement | Automatic with manual winding |
| Calibre | Seiko 4R35 |
| Jewels | 23 |
| Power Reserve | Approx. 41 hours |
| Functions | Stop-seconds; date display; hours, minutes and seconds |
| Case Material | Stainless steel |
| Case Diameter | 40.5 mm |
| Case Thickness | 11.8 mm |
| Lug-to-Lug | 47.5 mm |
| Lug Width | 20 mm |
| Crystal | Box-shaped Hardlex |
| Dial Color | Emerald Green / Green |
| Primary Color | Green / Silver / Brown |
| Seconds Hand | Gold-tone |
| Band Material | Cow leather |
| Band Color | Brown |
| Clasp | Three-fold clasp with push-button release |
| Case Back | See-through & screw case back |
| Water Resistance | 5 bar / 50 m |
| Weight | 70 g |
| Material | Stainless steel / Leather |
| Condition | New |
| Product Type | Wristwatch |
Google Merchant attributes: Gender: Male; Age group: Adult; Color: Green/Silver/Brown; Material: Stainless steel/Leather; Condition: New.
International Shipping
Available shipping options, charges, and estimated delivery times are shown at checkout.
Delivery windows are estimates and may be affected by weekends, holidays, order verification, destination, or carrier delays. Returns are accepted within 30 days subject to our return policy.
Every Seiko sold by VOLICES is inspected for authenticity, condition, serial/reference consistency, and package completeness before dispatch.
Your watch is supplied with its original Seiko warranty card and applicable documentation. For registration assistance or service support, please use the SEIKO WARRANTY & SUPPORT section above.
VOLICES remains available to help coordinate the next step if warranty or service assistance is needed.